| RIBBON GIRLS SHIPPING ADDRESS POLICIES For our complete terms and conditions, please download our Terms and Policies document. Address Policy:
Restricted Delivery: Shipping to an address that is not your credit card billing address (alternate address): We understand that many of our customers choose to have their packages sent to their business or vacation locations. In these instances, we allow shipping to the alternate address only with USPS Restricted Delivery service. With Restricted Delivery service, the addressee (cardholder) must show a picture ID at the post office or to the mail carrier to take receipt of the shipment. For this service, an additional fee of $8.95 is required (non-refundable). Restricted delivery is only available for US orders only. To add the Restricted Delivery to your order, please use the button below. Upon checkout, enter the alternate address (non-billing, shipping address) in the Comment box. |
||||||||||||||||||
| Add USPS Restricted Delivery $8.95 per order |
||||||||||||||||||
| RIBBON GIRLS SHIPPING POLICIES For our complete terms and conditions, please download our Terms and Policies document. |
||||||||||||||||||
|
||||||||||||||||||
| Shipping Costs: Shipping costs are based upon the total of the order (excluding shipping). International shipping is available at an extra cost. International customers will be contacted if the shipping costs exceed the total paid. Order Processing Time: Orders will be processed and ready to ship within 5 business days from the day of full payment with the exception of orders placed with orange or red special service. f your order is placed after 3 PM EST, the order processing time will start the following business day. If payment is mailed in, items will be held for 5 business days. If your order is received and paid in full* by 3 pm EST on: Monday...your order will be shipped by the following Monday Tuesday...your order will be shipped by the following Tuesday Wednesday...your order will be shipped by the following Wednesday Thursday...your order will be shipped by the following Thursday Friday...your order will be shipped by the following Friday Saturday...your order will be shipped by the following Friday Sunday...your order will be shipped by the following Friday Bulk orders and international orders will take longer! *Order must be placed before 3 pm EST. All orders placed after 3 pm EST will be considered as received the following business day. Credit card orders with alternate shipping addresses are not considered paid in full until the Restricted Delivery Fee is authorized. Shipping Tracking or Delivery Confirmation: All of our orders are sent with Delivery Confirmation or Tracking. Additionally, orders over $100 are shipped with Signature Confirmation/Signature Receipt, no exceptions. USPS Delivery Confirmation service only confirms that a shipment has been delivered. USPS Delivery Confirmation data may or may not show the exact time a shipment has entered the system. USPS Express or Fedex Tracking provides actual real-time tracking of a shipment (documents the shipment location from the time it enters the shipper’s system). We do not guarantee delivery dates or shipping times unless specifically guarantee by the shipper (USPS or Fedex). Shipping Address Policy: Our policy regarding acceptable shipping addresses is as follows:
Any request for changes to our policies must be approved prior to ordering. We reserve the right to cancel any orders based upon unacceptable delivery addresses. Shipping Insurance: If an item or package was damaged during transit, save all of the packaging and contact us immediately. Once a package is delivered we do not accept responsibility for any damage or loss that occurs after carrier delivery. Delivery is defined as the time of delivery indicated by USPS delivery confirmation, USPS signature confirmation, or Fedex tracking. By ordering through our website, the buyer/purchaser agrees to accept any and all of the following as proof of delivery: USPS delivery confirmation, USPS signature confirmation, and Fedex tracking information. If there is proof of delivery as stated above, we take no responsibility for lost merchandise. If there is proof of delivery as stated above, it is the customer’s responsibility to submit a claim with the shipper (USPS or Fedex) or with their credit card company. Please note that if you have a valid loss/damage claim, we will provide a new shipment as soon as we receive reimbursement from the insurance company (may take up to 30 days). If you need an order sooner, you will have to resubmit your order and the cost of the original order will be refunded as soon as we receive the insurance reimbursement. Shipping Notification: You will be sent an email notification the day your package has shipped. This email will include the shipping address and delivery confirmation number. Proof of delivery: The buyer/purchaser agrees to accept USPS delivery confirmation, USPS signature confirmation, and/or FedEx tracking information as proof of delivery. Delivery is defined as the time of delivery indicated by USPS delivery confirmation, USPS signature confirmation, or Fedex tracking. By ordering through our website, the buyer/purchaser agrees to accept any and all of the following as proof of delivery: USPS delivery confirmation, USPS signature confirmation, and Fedex tracking information. If there is proof of delivery as stated above, we take no responsibility for lost merchandise. If there is proof of delivery as stated above, it is the customer’s responsibility to submit a claim with the shipper (USPS or Fedex) or with their credit card company. Misdirected/Undeliverable Packages: If an error is made on our part in addressing a package, we will pay to reship the package. If the following conditions apply, the customer will be responsible for the cost to reship the order:
|
||||||||||||||||||