RIBBON GIRLS ORDER PREFERENCES For our complete terms and conditions, please download our Terms and Policies document. Upon ordering, the customer is asked to provide minimum increment (for ribbon or webbing) and backorder preferences for each item in the order. These preferences will be used to fulfill each order. Minimum increment preferences are 1) 1 yard, 2) 2 yards, 3) 2.5 yards, 4) 3 yards, 5) 5 yards, 6) 10 yards, or 7) cancel the order if the entire piece cannot be sent in one piece. If multiple cuts have to be sent, we will fulfill your order according to your minimum increment preference. The backorder preferences are 1) cancel item if total order not available, 2) send available stock and backorder balance, or 3) send available stock and cancel balance. For ribbon or webbing, if only partial yardage is available, we will refer to your minimum increment preference to fulfill your order. Any amount due as a result of a cancelled balance will be provided in the same manner as the original payment. If a customer does not indicate his/her preference, we will apply our default policy. The default policy is as follows. We reserve the right to send yardage in multiple pieces. Pieces no shorter than 2 yards will be sent. [Note: High yardage orders (orders of 10 yards or more of one type of ribbon/webbing, including rolls) may contain 1-4 random cuts. We will not send a cut smaller than 3 yards.] If an item is unavailable for immediate delivery, the item will be automatically backordered. For order processing information, click here. For shipping information, click here.